Welcome to our FAQs page. You may find some answers to your questions here OR on our Help Page.
What are the delivery charges for orders from the Online Shop?
Postage within Australia is a flat rate of $9.95! For all other countries postage is a flat rate of $19.95
Which payment methods are accepted in the Online Shop?
We accept credit cards through paypal.
What exactly happens after ordering?
Every piece of photo art on this site is printed here in Australia, in a professional laboratory by a printer with over 30 years experience.Once the order is placed the laboratory is sent the order and they begin printing your photo art to the highest of standards.
What type of Fine Art Paper is used?
Your archival quality original photographs are meticulously printed here in Australia on high grade Fuji paper in a beautiful Lustre finish.
What Guarantees/Return Policy do you offer?
In the highly unlikely event that your goods are damaged in transit, they will be replaced. Please contact us for further information. It is the purchasers responsibility in choosing their choice of print and determining the appropriate size.
How long will it take to receive my goods?
All our prints are made to order, here in Australia. From the time of purchase it will be approximately 10 to 15 business days depending on your location in Australia. For overseas purchases this will take longer and vary depending on the country. Everything good is worth waiting for.